Ulster Bank issues apology to customers after technical issue with mobile banking service

Ulster Bank has issued an apology to customers after some technical issues with their online and mobile banking services this morning.

A number of customers had taken to social media on Friday morning to voice their concern after being unable to access their bank accounts online. But a spokesperson for the company said that the issues have "now been resolved". The statement continued:

"We would like to apologise to customers who experienced issues logging into their online and mobile banking accounts this morning, this issue has now been resolved."

https://twitter.com/UlsterBank_Help/status/1043079635339300864 A spokesperson told RTE that "no customer will be left out of pocket as a result of this". It is the latest technical issue to hit the bank in recent months. In April, the bank launched an "urgent investigation" after some customers found that funds - including salaries - had disappeared from their current accounts. This left many without the funds to pay for impending direct debits or with their accounts in the negatives. Social media users said a the time that they had also had their credit and debit cards declined while making purchases. Ulster Bank offered customers who were affected up to €500 in emergency cash and said that the issue was due to a "human error".